Thanks Jim, Joe, Gary, Bill and the rest of the crew from Whalen Restoration Services.
115 Aaron Rich Road
Best regards,
Like most people who get news that their home is flooded I thought to myself, "How am I going to do this?" I got a call later in the day from the Wellfleet fire department telling me that the house was secured and that I should call a restoration company as soon as possible. They gave me two names and I called Whalen Restoration Services in Dennis, MA. It was Sunday, and I was driving back to Bedford, VA from a Memorial Day trip to DC with my son and his wife. I got Jim Ellis on the phone who said he would take care of the emergency situation right now and get back to me with more details. Within a couple of hours Jim got back to me and told me that he had two men on the job who would start the process of pumping out the water and drying out the basement (on Sunday? Yes on Sunday). Since I am a praying man I thanked God for connecting me to such a seemingly competent guy. Little did I know.
The basement before the flood was fully finished and I was able to work out a restoration plan with Whalen Restoration Services that allowed me to make some minor adjustments to the floor plan resulting in the space being better laid out and more functional than ever. Each step along the way Jim and his team continued to communicate with me on their progress, consulting with me on options for finish items like floor tile color, trim and paint color, door placement, and other small details that turned a functional basement into an awesome basement. I couldn't be more pleased with the way it all turned out. The quality of service and workmanship from day one to the final sign off was world class.
Wellfleet, MA 02667
I returned to Wellfleet a few days later to survey the damage. It was a total loss. Over the next weeks and months Whalen Restoration Services, under the excellent management of Jim Ellis and a top notch crew of demolition people and builders, cleaned out and inventoried all the furnishings in the basement, tore out all the wet walls and floors, dried out the basement, and coached me through the complete restoration of my house.
Joe Tatulli
Whalen Restoration Services Inc is a US Laundry based in Dennis, Massachusetts. Whalen Restoration Services Inc is located at 22 American Way, South Dennis, MA 02660, USA.
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